/* Marshall Intake client portal. Same palette and type as the website (see ../../website/BRAND.md):
   paper + navy, amber only for things you tap, green only for "booked".
   Layout idea: one sentence tells you what happened, then short lists you can scroll without thinking. */
:root {
  --paper: #F7F3EC; --card: #FFFDF8; --white: #FFFFFF; --rule: #E4DCCD; --rule-2: #EFE9DE;
  --ink: #14202D; --ink-2: #3D4957; --ink-3: #6B7480;
  --navy: #173A5E; --navy-deep: #0F2740; --navy-soft: #C9D5E1; --navy-tint: #EAF0F5;
  --amber: #B4530F; --amber-dark: #8F410B; --amber-light: #E8B98A; --amber-tint: #F8ECDF;
  --green: #2E6B45; --green-tint: #E4F0E7;
  --err: #A4271B; --err-tint: #F8E5E2;
  --serif: "Source Serif 4", Georgia, "Times New Roman", serif;
  --sans: "Libre Franklin", "Franklin Gothic Medium", "Helvetica Neue", Arial, sans-serif;
  --r: 8px;
  color-scheme: light;
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--paper); color: var(--ink); font: 400 16px/1.55 var(--sans); -webkit-font-smoothing: antialiased; }
img, svg { display: block; }
a { color: var(--navy); text-underline-offset: 3px; }
a:hover { color: var(--amber-dark); }
:focus-visible { outline: 2px solid var(--amber); outline-offset: 2px; border-radius: 4px; }
[hidden] { display: none !important; }
h1, h2, h3 { font-family: var(--serif); font-weight: 600; margin: 0; letter-spacing: -0.012em; text-wrap: balance; }
p { margin: 0; }
.muted { color: var(--ink-3); }
.wrap { max-width: 1000px; margin: 0 auto; padding: 8px 24px 80px; }

/* ---------- Header ---------- */
.top { position: sticky; top: 0; z-index: 10; background: rgba(247, 243, 236, .92); backdrop-filter: saturate(1.4) blur(10px); -webkit-backdrop-filter: saturate(1.4) blur(10px); border-bottom: 1px solid var(--rule); }
.top-in { max-width: 1000px; margin: 0 auto; padding: 0 24px; height: 60px; display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.brand { display: flex; align-items: center; gap: 10px; text-decoration: none; color: var(--ink); font: 600 18px/1 var(--serif); white-space: nowrap; }
.brand img { width: 18px; height: auto; }
.nav { display: flex; align-items: center; gap: 2px; font: 600 14px/1 var(--sans); }
.nav a, .nav button { color: var(--ink-2); text-decoration: none; padding: 9px 12px; border-radius: 99px; background: none; border: 0; font: inherit; cursor: pointer; }
.nav a:hover, .nav button:hover { background: var(--rule-2); color: var(--ink); }
.nav a.on { background: var(--ink); color: #fff; }
.nav .sep { width: 1px; height: 20px; background: var(--rule); margin: 0 6px; }
.nav .quiet { color: var(--ink-3); font-weight: 500; }

/* ---------- Breadcrumb when Carter is inside a shop ---------- */
.crumb { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; margin: 18px 0 0; font: 500 14px/1.4 var(--sans); color: var(--ink-3); }
.crumb a { color: var(--ink-3); text-decoration: none; }
.crumb a:hover { color: var(--ink); }
.crumb b { color: var(--ink); font-weight: 600; }
.crumb .tag { font: 600 11px/1 var(--sans); letter-spacing: .08em; text-transform: uppercase; color: var(--navy); background: var(--navy-tint); padding: 5px 8px; border-radius: 99px; }

/* ---------- Hero: the one sentence ---------- */
.hero { padding: 40px 0 28px; }
.hero-top { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 18px; }
.eyebrow { font: 600 13px/1.3 var(--sans); letter-spacing: .1em; text-transform: uppercase; color: var(--amber-dark); }
.hero h1 { font-size: clamp(30px, 4.4vw, 42px); line-height: 1.14; max-width: 30ch; }
.hero h1 em { font-style: normal; color: var(--green); }
.hero .sub { margin-top: 14px; font: 400 18px/1.5 var(--serif); color: var(--ink-2); max-width: 60ch; }

/* Range picker */
.seg { display: inline-flex; background: var(--rule-2); border-radius: 99px; padding: 3px; }
.seg button { white-space: nowrap; font: 600 13px/1 var(--sans); color: var(--ink-2); background: none; border: 0; padding: 8px 13px; border-radius: 99px; cursor: pointer; }
.seg button[aria-pressed="true"] { background: var(--white); color: var(--ink); box-shadow: 0 1px 2px rgba(20, 32, 45, .12); }

/* ---------- Numbers row ---------- */
.numbers { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); border-top: 1px solid var(--rule); border-bottom: 1px solid var(--rule); margin-bottom: 40px; }
.num { padding: 20px 20px 20px 0; }
.num + .num { padding-left: 20px; border-left: 1px solid var(--rule); }
.num .v { font: 600 34px/1 var(--serif); letter-spacing: -0.02em; font-variant-numeric: tabular-nums; }
.num .l { font: 600 13px/1.3 var(--sans); color: var(--ink-2); margin-top: 8px; }
.num .s { font: 400 13px/1.35 var(--sans); color: var(--ink-3); margin-top: 2px; }
.num.good .v { color: var(--green); }
.num.warn .v { color: var(--amber-dark); }

/* ---------- Sections ---------- */
.section { margin-bottom: 40px; }
.section-head { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin-bottom: 12px; }
.section-head h2 { font-size: 22px; }
.section-head .hint { font: 400 14px/1.4 var(--sans); color: var(--ink-3); }
.section-head a { font: 600 14px/1 var(--sans); text-decoration: none; white-space: nowrap; }
.cols { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; }

/* ---------- The call list (used everywhere) ---------- */
.list { background: var(--white); border: 1px solid var(--rule); border-radius: var(--r); overflow: hidden; }
.day { font: 600 12px/1 var(--sans); letter-spacing: .09em; text-transform: uppercase; color: var(--ink-3); padding: 16px 18px 9px; background: var(--card); border-top: 1px solid var(--rule-2); display: flex; justify-content: space-between; }
.list > :first-child { border-top: 0; }
.row { display: grid; grid-template-columns: 76px 1fr auto; gap: 14px; align-items: center; padding: 14px 18px; border-top: 1px solid var(--rule-2); color: inherit; text-decoration: none; transition: background-color .12s; }
a.row:hover { background: #FBF8F2; color: inherit; }
.row .t { font: 500 14px/1.3 var(--sans); color: var(--ink-3); font-variant-numeric: tabular-nums; }
.row .main { min-width: 0; }
.row .who { font: 600 16px/1.35 var(--sans); color: var(--ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.row .who span { font-weight: 400; color: var(--ink-2); }
.row .what { font: 400 14px/1.45 var(--sans); color: var(--ink-3); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; margin-top: 2px; }
.row .what b { color: var(--ink-2); font-weight: 600; }
.row .end { display: flex; align-items: center; gap: 8px; }
.row.compact { grid-template-columns: 1fr auto; }
.empty { padding: 34px 20px; text-align: center; color: var(--ink-3); font: 400 15px/1.5 var(--sans); }
.more { display: block; text-align: center; padding: 14px; font: 600 14px/1 var(--sans); border: 0; border-top: 1px solid var(--rule-2); text-decoration: none; background: var(--card); width: 100%; color: var(--navy); cursor: pointer; }

/* Outcome pills: one per call */
.pill { display: inline-flex; align-items: center; gap: 6px; font: 600 12.5px/1 var(--sans); padding: 7px 10px; border-radius: 99px; white-space: nowrap; }
.pill::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.p-booked { background: var(--green-tint); color: var(--green); }
.p-callback { background: var(--amber-tint); color: var(--amber-dark); }
.p-hangup, .p-answered { background: var(--rule-2); color: var(--ink-3); }
.flag { font: 600 12px/1 var(--sans); color: var(--err); white-space: nowrap; }
.flag.night { color: var(--navy); font-weight: 500; }

/* Tap-to-call */
.call-btn { display: inline-flex; align-items: center; gap: 8px; background: var(--amber); color: #fff; text-decoration: none; font: 600 14px/1 var(--sans); padding: 10px 14px; border-radius: 99px; white-space: nowrap; }
.call-btn:hover { background: var(--amber-dark); color: #fff; }
.call-btn svg { width: 15px; height: 15px; }
.call-btn .sm { display: none; }

/* Buttons + forms */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 42px; padding: 0 18px; border-radius: 99px; font: 600 14px/1 var(--sans); text-decoration: none; border: 1px solid var(--rule); background: var(--white); color: var(--ink); cursor: pointer; white-space: nowrap; }
.btn:hover { border-color: var(--ink-3); color: var(--ink); }
.btn-primary { background: var(--amber); border-color: var(--amber); color: #fff; }
.btn-primary:hover { background: var(--amber-dark); border-color: var(--amber-dark); color: #fff; }
.btn-sm { min-height: 34px; padding: 0 13px; font-size: 13px; }
.btn-link { border: 0; background: none; padding: 0; color: var(--navy); font: 600 13.5px/1.2 var(--sans); cursor: pointer; text-decoration: underline; text-underline-offset: 3px; }
.btn-link.danger { color: var(--err); }
.btn[disabled] { opacity: .55; cursor: default; }
input, select, textarea { font: 400 15px/1.3 var(--sans); color: var(--ink); background: var(--white); border: 1px solid var(--rule); border-radius: 8px; padding: 11px 13px; min-height: 44px; width: 100%; }
input:focus, select:focus { outline: 2px solid var(--navy); outline-offset: -1px; border-color: var(--navy); }
label.f { display: block; margin-bottom: 16px; }
label.f > span { display: block; font: 600 13.5px/1.3 var(--sans); color: var(--ink-2); margin-bottom: 7px; }
label.f small { display: block; color: var(--ink-3); font: 400 13px/1.45 var(--sans); margin-top: 6px; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 16px; }
.err { background: var(--err-tint); color: var(--err); border-radius: 8px; padding: 11px 13px; font: 500 14px/1.4 var(--sans); margin-bottom: 14px; }
.ok { background: var(--green-tint); color: var(--green); border-radius: 8px; padding: 11px 13px; font: 500 14px/1.4 var(--sans); margin-bottom: 14px; }
.panel { background: var(--white); border: 1px solid var(--rule); border-radius: var(--r); padding: 24px; }

/* Calls page toolbar */
.toolbar { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-bottom: 14px; }
.search { flex: 1 1 260px; max-width: 420px; border-radius: 99px !important; padding-left: 18px !important; }
.chips { display: flex; gap: 6px; flex-wrap: wrap; }
.chip { font: 600 13px/1 var(--sans); color: var(--ink-2); background: var(--white); border: 1px solid var(--rule); border-radius: 99px; padding: 10px 14px; cursor: pointer; }
.chip[aria-pressed="true"] { background: var(--ink); color: #fff; border-color: var(--ink); }
.foot-link { display: inline-block; margin-top: 16px; font: 600 14px/1 var(--sans); }

/* Charts */
.chart { position: relative; }
.chart svg { width: 100%; height: auto; overflow: visible; }
.chart .ax { font: 500 11px var(--sans); fill: var(--ink-3); }
.chart-note { font: 400 14px/1.45 var(--sans); color: var(--ink-3); margin-top: 12px; }
.key { display: flex; gap: 14px; font: 500 13px/1 var(--sans); color: var(--ink-2); }
.key i { display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 6px; vertical-align: -1px; }
.tip { position: absolute; pointer-events: none; background: var(--ink); color: #fff; font: 500 13px/1.45 var(--sans); padding: 7px 10px; border-radius: 6px; white-space: nowrap; transform: translate(-50%, -100%); }

/* Call detail */
.detail-head { padding: 26px 0 22px; }
.detail-head h1 { font-size: clamp(28px, 4vw, 38px); line-height: 1.15; margin-top: 14px; }
.detail-head .when { font: 500 15px/1.4 var(--sans); color: var(--ink-3); margin-top: 12px; display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.back { font: 600 14px/1 var(--sans); text-decoration: none; color: var(--ink-3); }
.back:hover { color: var(--ink); }
.facts { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); background: var(--white); border: 1px solid var(--rule); border-radius: var(--r); overflow: hidden; margin-bottom: 24px; }
.fact { padding: 16px 18px; box-shadow: inset -1px -1px 0 var(--rule-2); }
.fact .l { font: 600 12px/1.2 var(--sans); letter-spacing: .07em; text-transform: uppercase; color: var(--ink-3); }
.fact .v { font: 500 17px/1.4 var(--sans); color: var(--ink); margin-top: 6px; overflow-wrap: anywhere; }
.alert { display: flex; gap: 10px; align-items: center; background: var(--err-tint); color: var(--err); border-radius: var(--r); padding: 14px 16px; font: 600 15px/1.4 var(--sans); margin-bottom: 20px; }
.summary { font: 400 19px/1.6 var(--serif); color: var(--ink); }
audio { width: 100%; }
.transcript { display: flex; flex-direction: column; gap: 10px; }
.utt { max-width: 80%; padding: 11px 14px; border-radius: 14px; font: 400 15px/1.5 var(--sans); }
.utt .by { display: block; font: 600 11.5px/1 var(--sans); letter-spacing: .06em; text-transform: uppercase; margin-bottom: 6px; opacity: .7; }
.utt.agent { background: var(--navy-tint); align-self: flex-start; border-bottom-left-radius: 4px; }
.utt.user { background: var(--white); border: 1px solid var(--rule); align-self: flex-end; border-bottom-right-radius: 4px; }
.utt.text { background: var(--white); border: 1px solid var(--rule); max-width: 100%; white-space: pre-wrap; }

/* ---------- Admin ---------- */
.alerts { display: grid; gap: 8px; margin-bottom: 36px; }
.alerts span { min-width: 0; overflow-wrap: anywhere; }
.alerts div { display: flex; align-items: center; gap: 10px; background: var(--amber-tint); color: var(--amber-dark); border-radius: var(--r); padding: 12px 16px; font: 500 14.5px/1.45 var(--sans); flex-wrap: wrap; }
.alerts div.bad { background: var(--err-tint); color: var(--err); }
.alerts a { font-weight: 600; margin-left: auto; white-space: nowrap; }
.shops { display: grid; grid-template-columns: repeat(auto-fill, minmax(290px, 1fr)); gap: 16px; }
.shop { display: block; background: var(--white); border: 1px solid var(--rule); border-radius: var(--r); padding: 20px 20px 16px; color: inherit; text-decoration: none; transition: border-color .12s, box-shadow .12s; }
.shop:hover { border-color: var(--ink-3); box-shadow: 0 2px 10px rgba(20, 32, 45, .06); color: inherit; }
.shop .name { font: 600 20px/1.25 var(--serif); display: flex; justify-content: space-between; gap: 8px; align-items: baseline; }
.shop .status { font: 600 12px/1 var(--sans); color: var(--green); white-space: nowrap; }
.shop .status.off { color: var(--ink-3); }
.shop .big { font: 400 16px/1.4 var(--sans); color: var(--ink-2); margin-top: 14px; }
.shop .big b { font: 600 28px/1 var(--serif); color: var(--ink); margin-right: 2px; }
.shop .big b.g { color: var(--green); }
.shop .trend { font: 500 13px/1.3 var(--sans); color: var(--ink-3); margin-top: 6px; }
.shop .spark { width: 100%; height: 40px; margin: 14px 0 12px; }
.shop .meta { display: flex; justify-content: space-between; gap: 10px; flex-wrap: wrap; font: 400 13.5px/1.4 var(--sans); color: var(--ink-3); padding-top: 12px; border-top: 1px solid var(--rule-2); }
.shop.add { display: flex; align-items: center; justify-content: center; border-style: dashed; color: var(--ink-3); font: 600 15px/1 var(--sans); min-height: 200px; background: transparent; }
.shop.add:hover { color: var(--amber-dark); border-color: var(--amber); }
.syncline { font: 400 13.5px/1.4 var(--sans); color: var(--ink-3); display: flex; gap: 12px; align-items: center; flex-wrap: wrap; margin-top: 40px; padding-top: 18px; border-top: 1px solid var(--rule); }
.dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; margin-right: 6px; vertical-align: 1px; }
details.unlinked { font: 400 14px/1.5 var(--sans); color: var(--ink-3); width: 100%; }
details.unlinked summary { cursor: pointer; font-weight: 600; }
details.unlinked li { margin: 6px 0; }
code { font: 500 13px/1.4 ui-monospace, "SF Mono", Menlo, monospace; background: var(--rule-2); padding: 2px 6px; border-radius: 4px; }

/* Settings */
.pw-reveal { font: 600 20px/1.3 ui-monospace, "SF Mono", Menlo, monospace; background: var(--white); border: 1px dashed var(--navy); border-radius: 8px; padding: 14px; letter-spacing: .04em; user-select: all; margin: 10px 0 4px; color: var(--ink); }
.users { list-style: none; margin: 0 0 8px; padding: 0; }
.users li { display: flex; justify-content: space-between; align-items: center; gap: 10px; padding: 12px 0; border-bottom: 1px solid var(--rule-2); font: 400 14.5px/1.4 var(--sans); flex-wrap: wrap; }
.days { display: flex; gap: 6px; flex-wrap: wrap; }
.days label { display: inline-flex; align-items: center; gap: 6px; font: 500 13.5px/1 var(--sans); border: 1px solid var(--rule); border-radius: 99px; padding: 9px 12px; background: var(--white); cursor: pointer; }
.days input { width: auto; min-height: 0; margin: 0; }
.form-section { font: 600 12px/1 var(--sans); letter-spacing: .09em; text-transform: uppercase; color: var(--ink-3); margin: 8px 0 14px; padding-top: 18px; border-top: 1px solid var(--rule-2); }
.form-section.first { border-top: 0; padding-top: 0; margin-top: 0; }

/* Login */
.login { max-width: 420px; margin: 9vh auto 0; }
.login h1 { font-size: 34px; margin: 10px 0 8px; }
.login .panel { padding: 30px; }

@media (max-width: 860px) {
  .cols { grid-template-columns: 1fr; }
}
@media (max-width: 640px) {
  .wrap { padding: 4px 16px 64px; }
  .top-in { padding: 0 16px; }
  .brand span { display: none; }
  .nav .hide-sm, .nav .sep { display: none; }
  .nav a, .nav button { padding: 9px 10px; }
  .section-head .hint, .row .flag.night, .row.compact .end .t { display: none; }
  .row .who, .row .what { white-space: normal; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
  .call-btn .lg { display: none; }
  .call-btn .sm { display: inline; }
  .hero { padding: 26px 0 22px; }
  .hero .sub { font-size: 17px; }
  .numbers { grid-template-columns: 1fr 1fr; }
  .num, .num + .num { padding: 16px 14px 16px 0; border-left: 0; }
  .num:nth-child(2n) { padding-left: 14px; border-left: 1px solid var(--rule); }
  .num:nth-child(n+3) { border-top: 1px solid var(--rule); }
  .num .v { font-size: 28px; }
  .row { grid-template-columns: 1fr auto; padding: 13px 16px; gap: 4px 10px; }
  .row .t { grid-column: 1 / -1; font-size: 13px; }
  .grid2 { grid-template-columns: 1fr; }
  .facts { grid-template-columns: 1fr 1fr; }
  .fact .v { font-size: 16px; }
  .utt { max-width: 92%; }
  #chart .ax { font-size: 22px; }
}